Shipping Policy

At SEVOREA LTD, we aim to deliver the highest quality products at the best possible prices to our customers worldwide.

1. Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Please note that we do not ship or deliver orders on weekends or public holidays. During high-volume periods (such as seasonal sales or promotions), shipments may experience slight delays.

2. Estimated Delivery Times

To provide you with the most competitive pricing, our products are shipped directly from our international warehouses. Depending on your location, estimated delivery times are as follows:

• United Kingdom: 7-12 Business Days

• Europe: 7-15 Business Days

• Rest of the World: 15-25 Business Days

Note: These timeframes are estimates. Occasional delays may occur due to customs processing, local postal service intensity, or weather conditions.

3. Shipping Rates

• Standard Shipping: £4.99

• Free Shipping: We offer Free Shipping on orders of 2 or more items.

4. Tracking Information

Once your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number. It may take 24-48 hours for the tracking information to become active in the system. You can track your package directly on our website via the "Track Your Order" page.

5. Customs, Duties, and Taxes

SEVOREA LTD is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer.

6. Damaged Items

If your order arrives damaged, please contact us at sevvalkilic1028@gmail.com within 48 hours of delivery. Please include clear photos of the damaged product and its original packaging in your email.